This page explains how to request deletion of your account and data related to Zora7 Suite. It complements the Privacy Policy and describes the available channels, what happens after a request is submitted, and which data may be retained when required for legal, technical or security reasons.
If the app allows account creation, you may request deletion of your account and/or your data through the following channels.
Inside the app: Settings > Security > Delete my account and data.
By privacy email: privacy.zora7@gmail.com.
If necessary, you may also use our official customer care and support channels so your request can be routed appropriately.
To help us process your request efficiently and protect your account, we recommend including the minimum information needed to identify the request.
Whenever possible, include the email used in the app account, a brief description of the request, and any context that may help us locate the correct account.
We may request additional information to verify your identity before processing deletion.
After we receive and confirm your request, we will take reasonable steps to delete or anonymize personal data associated with your account, deactivate account access where applicable, and stop non-essential processing.
Deletion may cover authentication data, account data and other data linked to app usage, depending on the nature of the service and the applicable technical structure.
Where technically possible and legally appropriate, data will be removed from active systems within a reasonable timeframe.
Even after a deletion request, certain data may be retained where necessary to comply with legal, regulatory, tax, accounting, technical or security obligations.
We may also retain the minimum necessary to prevent fraud and abuse, exercise or defend rights, and preserve essential service integrity records.
If any data must be retained after a deletion request, retention will be limited to the minimum necessary for the relevant purpose.
Zora7 Suite may operate purchases, subscriptions, trials, restores and premium access status with the support of services such as Google Play, RevenueCat and Supabase.
Deleting your Zora7 account does not automatically replace subscription cancellation within the store. If you have an active subscription, we recommend managing cancellation directly in Google Play, where applicable.
Some technical records related to purchases, validation, restore, entitlement or security may remain under the responsibility of third-party platforms according to their own policies and legal obligations.
We will make reasonable efforts to review and respond to requests within an appropriate timeframe, considering the complexity of the request and the need to verify identity.
In some cases, we may request additional clarification before completing deletion.
If applicable local law defines specific deadlines, those deadlines may apply.
Primary channel for account and data deletion: privacy.zora7@gmail.com.
For general technical support: suport.zora7@gmail.com.
For customer care: sac.zora7@gmail.com.
This page should be read together with the Zora7 Suite Privacy Policy.
The Privacy Policy explains more broadly how data may be collected, used, stored, shared and protected in the context of the app, website and related services.
If you want to delete your account or data associated with Zora7 Suite, please use the in-app flow when available or send your request to privacy.zora7@gmail.com.